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UPDATES FROM ALLISON IZU

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UPDATES FROM August 24th, 2020:

Following the latest government update we are temporarily disabling our curbside pickup option for the duration of the stay at home order.
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UPDATES FROM August 15th, 2020:

For the health and safety of our customers, employees and community, our storefront will be TEMPORARILY CLOSED until further notice.

We are still offering curbside pick-up on the following days:
Tuesday, Friday and Saturday from 10am-3pm
You can always call or text us at 808-349-1013 
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UPDATES FROM August 4th, 2020:

NEW STORE HOURS: Starting Tuesday, 8/4/2020
Sunday: Closed
Monday: Closed
Tuesday: 10AM - 3PM
Wednesday: 10AM - 3PM
Thursday: 10AM - 3PM
Friday: 10AM - 3PM
Saturday: 10AM - 3PM
Here's some things to note before visiting us:
  1. We will limit the amount of people in our store to 5 individuals to allow for proper social distancing.
  2. You can always call or text us at 808-349-1013 to check how busy we are before heading down.
  3. Please wear a face mask at all times. We are also asking all customers to use hand sanitizer or ask us for a pair of gloves before shopping with us. Both are available at our store entrance for your convenience. 
  4. We still ask that check out is primarily self-service. We'll be using our contact-less credit card reader and wiping down our iPad after each use. This also means we are not handling cash sales right now.
  5. Our fitting rooms are still closed due to state regulations. 
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UPDATES FROM June 21st, 2020:

This month, we have decided to move into Phase 2 of Operation Re-Open! Here's what's happening...

NEW STORE HOURS: Starting Sunday, 6/21/2020
Sunday: Closed
Monday: Closed
Tuesday: 10AM - 3PM
Wednesday: 10AM - 3PM
Thursday: 10AM - 3PM
Friday: 10AM - 3PM
Saturday: 10AM - 5PM

And shopping is almost back to normal! We are opening up the store to shop again. Come browse our clothing and see our newest collection. No need to schedule an appointment. Here's some things to note before we see you again:
  1. We will limit the amount of people in our store to 5 individuals to allow for proper social distancing.
  2. You can always call or text us at 808-349-1013 to check how busy we are before heading down. 
  3. We're still offering virtual styling sessions so call us or book online!
  4. We still ask that check out is primarily self-service, so we'll be using our contact-less credit card reader and wiping down our iPad after each use. This also means we are not handling cash sales right now.
  5. Our fitting rooms are still closed due to state regulations. 
We ask that anyone coming to our store please follow these guidelines (which are mandated by the State of Hawaii):
  1. Please wear a face mask at all times. 
  2. Please practice social distancing of 6 feet between yourself and others. 
  3. Please avoid entering our store if you're coughing or feeling sick. 
  4. We will offer you hand sanitizer or gloves while shopping with us. 
We also wanted to let you know that we are increasing our cleaning and disinfecting routines throughout the day. We will continue to clean all high contact surfaces after every customer leaves the store. We are disinfecting clothing that is handled or returned with a fabric disinfectant and the item is put in a designated area to quarantine for a minimum of 24 hours. 

We also have a NEW NUMBER you can text us at 808-349-1013. We know so many of you love to text, so please feel free to text us with styling questions, pictures, requests, or anything! We are here for you and will be answering texts throughout the day during our business hours.

And if you're shopping online and have a question, we are available to answer questions through our new Chat feature on our website (if the light is green, we are ready for you, if the light is blue, please leave us a questions or chat with our Bot). You can also reach us through Instagram Direct Message too!
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UPDATES FROM May 14th, 2020:

Starting May 15th, 2020 - We will re-open in limited capacity from 11 AM - 3 PM,
Feel free to interact with us in the following ways:
     A: Pick up an online order, continue to shop with us ONLINE and get 10% OFF regular priced items.
     B: Call ahead or book online for a virtual styling session 
     C: Chat with us, by phone 808-427-6379

We ask that anyone coming to our store to pick up an order, please follow these guidelines (which are mandated by the State of Hawaii)
     A: Please wear a face mask at all times 
     B: Please keep a 6 ft distance from any team member
    C: To limit person to person contact we will be encouraging you to handle all purchases through our online store. If you would like to process an exchange or return, please call ahead 808-427-6379 or book a virtual styling appointment HERE.

We also wanted to let you know that we are increasing our cleaning and disinfecting routines throughout the day, while also disinfecting clothing that is handled or returned.  We will be disinfecting using a fabric disinfectant and will also quarantine the item for 24 hours. 

We are so excited to see you and catch up, but our #1 priority is the safety of our team and you, our customers and friends. From all of the information we have gathered from news sources and other retailers, this is our most ideal plan of action for the time being. Information is constantly changing, so we will continue to be flexible and may be making changes to our policies as the days continue.
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UPDATES FROM March 19th, 2020:

STORE HOURS
Allison Izu at Ala Moana Center will be closed until further notice (effective 3/19/20). Please check here or our Instagram for the latest updates. 
IN-STORE PICK UP AND SHIPPING
Unfortunately, we cannot offer in store pick up at this time. We are currently offering free shipping online for your convenience! Due to COVID-19 and the increase in orders our current shipping time is 2-3 weeks. Please feel free to contact us at shop@allisonizu.com if you have any questions or concerns.
A MESSAGE FROM ALLISON IZU SONG
Hi Everyone, 
I hope all of you are staying safe and well during this time of unknown. I’ve been at home with the kids trying to create a little bit of normalcy in their lives. I wanted to share these resources with you that I’ve been using to keep my kids and myself active and busy. 
Lots of love and light, 
Al
LINKS TO RESOURCES: