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IZU CIRCLE

   
 
  

 

What is Izu Circle?
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Izu Circle is a rewards program offered by Allison Izu, LLC. ("Allison Izu"). Customers earn points based on spend through our our online and retail location after they sign up.

How can I sign up for Izu Circle?
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Customers will need to create an online account through our website. They will be automatically signed up for rewards program once this is complete. If a customer already has an online account, they are already signed up for rewards.

Still not sure if you're signed up? Email us at shop@allisonizu.com or call/text us during store hours at 808-349-1013 and we can check for you!  

How do I receive points?
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Once a customer creates an online account, they will automatically receive points for their online purchases.

To receive points in-store, customers must self identify as a Member and provide their name, email and/or phone number at checkout. 

From time to time, Allison Izu may offer additional opportunities to earn points. To view these, click on the 'Rewards' bubble on your screen.

How many points will I receive for each purchase?
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Customers earn points by signing into their online account and making a purchase online or in store. You will receive one point for every dollar in eligible Net Purchases, except as set forth below. "Net Purchases" means purchases less returns; discounts; Gift Card Purchases; and any applicable sales tax charged in connection with a purchase.

Additionally, from time to time, bonus points opportunities may be made available to members. 

I have points, how do I turn them into a reward?
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Customers can use points towards alterations or rewards.
500 points = $10 Reward to use towards an Allison Izu purchase of $100 or more (In-Store or online) 

To turn points into a reward, log into your account on allisonizu.com. Click on the Rewards launcher icon at the bottom of the screen to open the rewards panel.

Next, click on All rewards.

If you do have enough points, there will be a Redeem button.

If you don't have enough points to redeem, you’ll see a progress bar on the right to show you your status. 

Upon clicking redeem, you will be taken to a page that shows the coupon code with a button to apply the code. Once you click it, it will automatically apply to your shopping cart.

Based on your settings in Notifications, you may also get an email with the coupon code for your records. The code will also be stored in your Rewards panel under the Your Rewards section at the bottom.

If you need any assistance, please contact us!

Who is eligible to participate in the Program?
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All Allison Izu customers are eligible for participation.

Participation in the Program as a Member is available to any United States resident (including any resident of a U.S. Territory) who is able to provide a unique and valid email address and/or mobile phone number that belongs to them.

Corporations, groups, and associations are not eligible to participate in this Program.

What are the limitations on earning points or accessing other Program benefits?
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If you return an item and received points for that purchase, those points will be deducted from your account balance. This may result in a negative points balance.  Certain limitations and exclusions apply to earning bonus points, as follows:.

Points and rewards are not transferable and have no cash value.

We reserve the right to make bonus points and other promotional offers available to select Members. Additional restrictions may apply to any of the benefits offered under the Program.

When do my points and benefits expire?
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Izu Circle Reward points received will not expire. Once you trade in your points for a reward that reward will expire within 90 days of the issue date. We reserve the right to change this at any time.


From time to time, Allison Izu may offer a Member an opportunity to earn or receive a reward that varies in terms and conditions from our standard reward, as detailed above. These rewards will be identified when the offer is presented and when the reward is issued. These rewards may have varying expiration dates, redemption values, specific locations for redemption, and other terms and/or restrictions that deviate from our standard rewards.

What will Allison Izu do with my email and other personal information?
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Personal information you provide to Allison Izu in connection with the Program will be handled in accordance with Allison Izu's Privacy Policy found online at allisonIzu.com. When you enroll in the Program and provide us your email and mobile phone number, you may also be enrolled to receive marketing emails from us. You may change your marketing email preferences at any time by clicking on the link found at the bottom of our marketing emails. You will, however, continue to receive transactional messages from us regarding the Program.

Additionally, your mobile phone number is your unique identifier as a Member and must be provided at checkout to earn points on eligible Net Purchases. Because we use your mobile number and email address to identify you as a Member and notify you of Program benefits, you must ensure that both are accurate and current.

Verifying your mobile number requires the receipt of and response to an automated text message to the mobile number you provided at the time of Program enrollment. If you consent, Allison Izu and its affiliates and service providers may also use your mobile number to text you, and make autodialed/prerecorded calls. 

If you have any questions or concerns regarding how Allison Izu manages, accesses, or uses your personal information, please write us at shop@allisonizu.com

When are Program points and/or benefits forfeited?
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Points can be forfeited if you close your online account or if Allison Izu terminates your participation in the Program. All unused Izu Circle Reward Points and benefits associated with the individual’s Program Status are non-transferable. If a return is made on a purchase where Reward Points, Loyalty Points, Izu Circle Benefits, and/or special gift cards are used, those benefits are forfeited and will not be reimbursed to the customer. 

Will the Program change?
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We reserve the right to terminate, change, limit, modify these Allison Izu Terms and Conditions or the Program at any time and in any way (including our right to discontinue or change the benefits or change the expiration date of points earned under the Program, or to adjust the number of points earned for each dollar in Net Purchases) with or without notice. To the extent required by applicable law, we will give you notice if we end the Program or make a major change to it. It is possible you may not be able to receive enough points to redeem for a Note if we discontinue this Program or merge this Program into another rewards program. We also reserve the right to cancel your participation in the Program, in the event of fraud, abuse of Program privileges, or violation of these Allison Izu Terms and Conditions, and at our discretion. It is your responsibility to visit allisonizu.com/terms to review the most up-to-date Terms and Conditions. Your continued participation in the Program will constitute your acceptance of the most-recent Terms and Conditions governing the Program.

What are the general terms applicable to the Program?
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THESE ALLISON IZU REWARDS TERMS AND CONDITIONS ("ALLISON IZU REWARDS Terms and Conditions") INCLUDE A CLASS ACTION WAIVER AND REQUIRE BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. DETAILS ARE SET FORTH BELOW. THESE ALLISON IZU REWARDS TERMS AND CONDITIONS SET FORTH IMPORTANT INFORMATION, INCLUDING RESTRICTIONS. BY PARTICIPATING AS SET FORTH BELOW, YOU AGREE TO THESE ALLISON IZU REWARDS TERMS AND CONDITIONS, INCLUDING ANY CHANGES MADE FROM TIME TO TIME.

You are responsible for any tax liability related to your participation in and/or your purchase of any of the benefits associated with the Program.

These Allison Izu Terms and Conditions will be governed by the laws of the state of Hawaii, without regard to any conflict of law provisions. If any part of these Allison Izu Terms and Conditions is found to be void or unenforceable under applicable law, all other parts of the Allison Izu Terms and Conditions will still apply. All dollar amounts referred to in these Allison Izu Terms and Conditions are in U.S. Dollars.

Allison Izu may choose not to enforce, or to delay the enforcement of, any of your obligations or Allison Izu’s rights, remedies, or limitations under these Allison Izu Terms and Conditions. However, no such delay, nor choice to not enforce, shall constitute a waiver of that obligation, right, or remedy.

Allison Izu Points are not transferable and may not be combined among Members or conveyed by any means to anyone, including through a Member's estate, and may not pass to a Member's successors and assigns. Accrued Allison Izu Points do not constitute property of the Member. Accrued Allison Izu Points are not transferable by the Member upon death, as part of a domestic relations matter, or otherwise.

Many of the benefits associated with the Program are offered exclusively through Allison Izu. However, in some cases, we may contract with independent contractors to administer these benefits, including but not limited to the issuance of travel documentation, administrative services, and travel reservations. We do not own or control the independent contractors used to administer these benefits. Neither we, nor these independent contractors nor our respective subsidiaries, maintain control over the independent suppliers used to provide accommodations or services as part of fulfilling these benefits. We and our independent contractors do not assume responsibility for any travel or other services provided by any independent supplier. You release us, our independent contractors, and our respective subsidiaries from any responsibility and liability for any loss, injury, damage, accident, delay, inconvenience, or irregularity that you or any other person may suffer due to any cause relating to the Program or the use of any facilities, services, or goods in connection with any travel or other service provided by any independent supplier.

To access certain benefits associated with the Program, you agree that you may be asked to provide personal information about yourself, such as your name, address, email address, and phone number and that the information you provide will be disclosed to merchants and other third parties as necessary to obtain these benefits. We and our independent contractors have no control over, and no responsibility or liability for, the use by any merchants or other third parties of your personal information or any other information that such parties independently obtain from you or that is given to such parties to process your transactions or fulfill your benefits. You should check their privacy policies before entering into any transaction with them to obtain these benefits. We will protect your information as set forth in the "Your Privacy Rights" link.

If you have a dispute, please contact our Service Center at 808.427.6379 if you have a dispute regarding the Program.

YOU AGREE NOT TO BRING AN ALLISON IZU DISPUTE AGAINST US IN A CLASS ACTION, REPRESENTATIVE ACTION OR SIMILAR PROCEEDING IN COURT OR ARBITRATION. YOU ALSO AGREE NOT TO BRING AN ALLISON IZU DISPUTE AGAINST US ON BEHALF OF ANY OTHER PERSON, AND YOU AGREE THAT NO OTHER PERSON MAY BRING AN ALLISON IZU DISPUTE AGAINST US ON YOUR BEHALF. YOU MAY NOT JOIN AN ALLISON IZU DISPUTE IN A SINGLE ARBITRATION WITH AN ALLISON IZU DISPUTE OF ANY OTHER PERSON. IF YOU TRY TO ASSERT ANY ALLISON IZU DISPUTE IN A CLASS ACTION OR SIMILAR PROCEEDING, WE CAN REQUIRE THAT IT BE RESOLVED IN INDIVIDUAL (NON-CLASS) ARBITRATION. THIS PARAGRAPH IS REFERRED TO AS THE "CLASS ACTION PARAGRAPH."

YOU AGREE NOT TO BRING AN ALLISON IZU DISPUTE AGAINST US IN A PRIVATE ATTORNEY GENERAL ACTION IN COURT OR ARBITRATION.

This arbitration provision is governed by the Federal Arbitration Act (the "FAA"). The arbitrator(s) must follow: (1) the FAA; (2) all other applicable substantive law (except when contradicted by the FAA); (3) any applicable statute of limitations; and (4) rules as to valid claims of privilege. Further, the arbitrator(s) shall issue a written decision including the reasons for the award upon either party's request. The decision of the arbitrator(s) will be final and binding, except for any appeal right under the FAA.

This arbitration provision will survive the termination of the Allison Izu Terms and Conditions or your relationship with us. If any part of this arbitration provision is found to be void or unenforceable under applicable law, all other parts of this arbitration provision and of the Allison Izu Terms and Conditions will still apply; except that if the Class Action Paragraph is found to be void or unenforceable in any way, this entire arbitration provision shall be deemed void and shall not apply, but all other parts of the Allison Izu Terms and Conditions will still apply.

Indemnification

By agreeing to participate in the Allison Izu Program, you release Allison Izu, Inc., its subsidiaries and affiliate entities, and their respective, directors, officers, employees, and agents (the “Released Parties”) from all liability with respect to the misdirection or misuse of any Allison Izu points, or the use of any Allison Izu benefits by an individual other than the Allison Izu member who earned the Allison Izu benefits. You further agree, through your agreement to participate in the Program, to release the Released Parties from and against any and all claims, damages, losses, liabilities, and other expenses (including, without limitation, attorney’s fees) relating to your participation in the Allison Izu Program, use of Allison Izu Points and Allison Izu Notes, use of products or experiences offered or made available under the program, or agreement to these terms.

The Released parties make no warranty or condition, expressed or implied, including, but not limited to, any warranties or conditions of merchantability or fitness for any particular purpose with respect to the Allison Izu Program, membership in the Allison Izu Program, or any products or services related to the Allison Izu Program.

CUSTOMER SERVICE:

For questions or assistance, just give us a call at 808.427.6379 or email us at shop@allisonizu.com

Thanks for being one of our most valued customers!