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Shipping, In-Store & Curbside Pick Up

Updated: 11/3/2020

CURBSIDE PICK UP - UPDATED

Curbside Pick Up is available through Roberts Hawaii's "Store to Door Hawaii" service.  
** Please note: The location for Curbside Pick up has changed since 11/3/2020 - it is on the Mauka Side, Street Level of Ala Moana Center (the Post Office side of the mall, near Marshalls)
Here's how it works:
  1. At checkout, select Curbside Pick Up. 
  2. When your order is ready for pick up, you'll receive an email notification from Store to Door Hawaii.
  3. You can come to pick up your order anytime from 11 AM to 7 PM Monday - Sunday.  If you're having someone else pick up your order, please call or text us at 808-349-1013 so we can make a note. 
  4. The NEW CURBSIDE PICK UP LOCATION is on the Mauka Side, Street Level of Ala Moana Center (the Post Office side of the mall, near Marshalls)

   4. Once you're parked in the designated area, call or text "Store to Door Hawaii" at 808-348-0131, with your parking stall number. Give them your name and order number, and let them know you are picking up from Allison Izu.

SHIPPING 

We are happy to ship within the United States (all 50 States). We also ship to military bases within the US. Unfortunately, we do not ship internationally at this time. If you would like to ship to an international US Military base, please email us at shop@allisonizu.com and we are happy to work to accommodate your request (additional fees may apply). 
Due to the impact of COVID-19, it may take longer than usual for your order to arrive. 
 

IN-STORE PICK UP

In-store Pick Up is available Tuesday through Saturday from 10AM - 3PM at our Ala Moana store, Center Court, Level 3 - next to Neiman Marcus.
 
Please have your order number ready when you come to the store.  If you're having someone else pick up your order, please call/text us at 808-349-1013 so we can make a note.